Business Development Manager

Job Summary:

The Business Development Manager will oversee and lead the activities of Sales and Business Development. The incumbent will pro-actively explore new ways of reaching out to new businesses and creating new products to meet the dynamic needs of Inspire Management Training Academy’s current and potential clients.  

Supervisory Responsibilities:

·         Hires and trains regional and local Business Development Executives and Sales support staff.

·         Organizes and oversees the schedules, and performance of regional and local sales managers.

·         Conducts performance evaluations that are timely and constructive. 

·         Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

·         Provides leadership to the BD & Sales team.

·         Motivates and encourages the team to ensure quotas and targets are met. 

·         Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets, and identify potential new markets.

·         Identifies and analyzes customer preferences to properly direct sales efforts. 

·         Assigns priorities and sets quotas for sales teams.

·         Develops quotes and proposals for clients.

·         Develops goals for the development team and business growth and ensuring they are met.

·         Works closely with assigned partner to define the top business development priorities objectives & to establish rock-solid measurement system for all major business development efforts.

·         Analyses CRM reports and designs timely strategies to boost business.

·         Provides trustworthy feedback and after-sales support.

·         Leads the negotiations and draw in resources from within the company to close the deal.

·         Builds the brand of the company in the industry, vendor, and customer community.

·         Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.

·         Follows up with the customers to determine the degree to which the trainings/ services have met their needs. (These calls can also include asking for suggestions for improvement.)

·         Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.

·         Collaborates with executive leadership to develop sales quotas and strategies.

·         Prepares budget; monitors and approves expenses. 

·         Acts as company representative at trade association meetings, conferences, and BD events. 

·         Performs other duties as assigned.

Required Skills/Abilities:

·         Excellent verbal and written communication skills.

·         Excellent sales and customer service skills with proven negotiation skills.

·         Strong supervisory and leadership skills.

·         Excellent organizational skills and attention to detail.

·         Proficient with Microsoft Office Suite or related software. 

·         Proficient with Virtual meeting tools like Zoom, MS office etc.,

Education and Experience:

·         Bachelor’s degree in Business, Business Administration, or similar field, OR

·         Comparable record of sales leadership experience required.

·         At least three years of sales experience required.

·         Experience in selling training programs, learning content and LMS required.

·         Working knowledge of LMS/ LXPs and business consulting will be an added advantage.

Physical Requirements:

·         Prolonged periods of sitting at a desk and working on a computer.

·         Must be able to travel whenever required.